Call Center Purgatory <$BlogRSDURL$>
Call Center Purgatory
Saturday, February 21, 2004
  Being able to look at yourself in the mirror.
The last two posts are pretty negative. No big surprise, since I started this blog to be able to share how incredibly stupid my job gets sometimes. But I can't blame the job for everything. Sometimes I feel like other people are able to take more calls than me and handle things quicker than I can. Sometimes I believe I may have constructed this idea doing a smaller number of calls correctly since I cant seem to attain the kind of volume my co workers do. Even when I was a kid, I have never been good at multi-tasking, when the tough get going, I slow down and take a nap....

But I can see the speed of my coworkers, but its at a cost to the company and our customers. All the details and data that we have been told are so important to attain, they leave out, or dont even put them in at all.

I guess in the end, everyone decides what they do that makes them a good person. I look in the mirror and know the calls I do take everyday were done right, while my coworkers look at their calls and say they did a lot of calls. I wish someone would point out who is right...
 
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Exploring the mind numbing insanity and childish corporate culture of an unknown call center employee.
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Purgatory: A place of suffering and torment with an unknown duration. In Roman Catholic Theology-the place where the dead are purified from their sins.
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Email:anonymous.cog at gmail.com
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"One must know oneself, if this does not serve to discover truth, it at least serves as a rule of life, and there is nothing better." -Blaise Pascal
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