Call Center Purgatory <$BlogRSDURL$>
Call Center Purgatory
Saturday, February 28, 2004
  Storm Clouds on the Horizon....
There are some things going on around work that are pretty disturbing. Call volume and sales are down, and there are rumours of layoffs and all sort of other changes. Even on the best days, it's not that great of a place to work, but now everyone is very nervous and looking over their shoulder. They are straining to hear any gossip, any news. People are watching every move that management makes. Why are they having this meeting? What is that on his desk? What does this memo really mean?

What's always so interesting with things like this is how quick everyone starts comparing who's the valuable employee and who's the shirker. Who really has the company's best interests at heart and is the good worker, and who's just dead wood.

I remember what Carl Marx said about separation (no, I am not a Marxist). Marx said that the capitalist system causes a feelings of separation. It separates people from the things they produce and from other people through competition. Sometimes when we are all working together and helping each other, or having a get together, I feel like these people are my friends. But in the exact same day, I hear them start talking about someone in the same room like they were dirt. I've caught myself doing this same thing, it feels really bad inside.

I really hate how so many places I have worked it ends up feeling like you are losing the part of you that is good and human there at work because you are surrounded by selfishness and pettyness, but you just keep soaking it up like some shitty sponge.

That's why this weblog means a lot to me, I can work out all of this garbage inside, without having to just overwhelm another human by going on and on. It's really cleansing and therapeutic. If someone does actually read this, Thanks.....

 
Comments:
Not sure if you check this blog's comments now that you've moved on, but let me tell you, your blog is inspirational. Thank you for all the shared insight. All the best, Glenn
 
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Exploring the mind numbing insanity and childish corporate culture of an unknown call center employee.
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Purgatory: A place of suffering and torment with an unknown duration. In Roman Catholic Theology-the place where the dead are purified from their sins.
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Email:anonymous.cog at gmail.com
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"One must know oneself, if this does not serve to discover truth, it at least serves as a rule of life, and there is nothing better." -Blaise Pascal
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