Call Center Purgatory <$BlogRSDURL$>
Call Center Purgatory
Wednesday, March 10, 2004
  You're FIRED!!
In my last post I told you about a job I had that I really liked. I was there for a long time, the benefits were great and I got along with everyone. But I was feeling like I wanted a change. I had an opportunity to go somewhere (I thought) with better wages and more opportunities. There was an extensive training program, I was there for 3 months before I failed the training program. It wasn't the first time I had been fired. I think it happens to everybody now and then. But you certainly take a look at yourself whenever it happens. I know I've got some real character flaws, and that they have something to do with my problems at work.

Marx described something called "false consciousness". That meant that workers believed that all of their financial problems were their own fault, and that if they only worked harder things would get better. Marx believed that the real problem was the financial system of capitalism was broken. He believed that the workers never received enough wages to live on no matter how hard they tried. In the US we have added to this problem with credit cards.

I dont know what the answer is for all workers, but I know that the it's not all our fault. If we show up to work on time every day, do the best we can to produce accurate correct work, that is all we can do. We don't all deserve $20 an hour, but if we cant afford reasonable housing, basic medical care, and some time away from work every year, then the system is not working.

Employers can't be counted on to pay these kind of wages, because the nature of business is to pay as little as possible in order to maximize profit. I think minimum wages should be adjusted state by state according to the standards of living.

Oh yeah....that feels better...need to get a good rant on now and then.
 
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Exploring the mind numbing insanity and childish corporate culture of an unknown call center employee.
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Purgatory: A place of suffering and torment with an unknown duration. In Roman Catholic Theology-the place where the dead are purified from their sins.
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Email:anonymous.cog at gmail.com
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"One must know oneself, if this does not serve to discover truth, it at least serves as a rule of life, and there is nothing better." -Blaise Pascal
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By Rage Against The Machine
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