Call Center Purgatory <$BlogRSDURL$>
Call Center Purgatory
Tuesday, April 27, 2004
  Birds in the Super Market Sign

That was the high point of my day. I was walking into the supermarket to get a couple of things, when I looked up on the raised letters on the facade of my favorite supermarket and could see little nests behind the letters. They were of course made of the usual twigs and weeds and straw, but there were also red and purple strings, like from an Easter basket. I could hear the birds singing a sort of high pitched improvisational jazz. They were all little grey and brown drab sparrows and finches, but I really like to watch them and listen to them.

What do little drab birds have to do with working in a call center? I'll tell you. No matter how harsh your work environment is, you can always find a way to let life come into a dark situation. Even though the trees and field are gone where they used to live, the birds have still found a way to live there anyway. More than that they have used the parts of that oppressive environment to be part of their home.

Even though I'm monitored, memoed, and mired in monotony, I believe I can find ways to feel alive while I'm in call center purgatory.

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Exploring the mind numbing insanity and childish corporate culture of an unknown call center employee.

Purgatory: A place of suffering and torment with an unknown duration. In Roman Catholic Theology-the place where the dead are purified from their sins.

Email:anonymous.cog at

"One must know oneself, if this does not serve to discover truth, it at least serves as a rule of life, and there is nothing better." -Blaise Pascal

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"Wake Up"
By Rage Against The Machine

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"To see what is in front of one's nose needs a constant struggle." -George Orwell


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