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Call Center Purgatory
Wednesday, September 15, 2004
  Indian Call Center Burnout

Here is an interesting article about how call centers in India are experiencing as much as 50% turnover, even though the wages are very good compared to other jobs in country.

On and Offshore: Call Center Economics


I think this speaks to the nature of call center work itself.
AC

  1:24 AM
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Exploring the mind numbing insanity and childish corporate culture of an unknown call center employee.
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