Call Center Purgatory <$BlogRSDURL$>
Call Center Purgatory
Monday, October 04, 2004
  Internet Problems...

Like any part of the financial industry, we depend on the internet a great deal. From email from clients to trading and researching online, there are sometimes where the internet is our life's blood.

I think we may need a transfusion soon...

The official company line is that no sites are to be visited other than those that are part of company business, or company provided favorites. No checking e-mail, no playing flash games, no looking at pictures of Angelina Jolie(sigh), none o' that stuff.

This is one of the rules that I actually obey...most of the time...more than other people, anyway, that's for sure. It's just that it gets so incredibly boring when the phones slow down. We can't read a book, or do a crossword, or read the newspaper. We're not even supposed to be chatting with our "teammates".

Well, someone was getting into things they weren't supposed to, luckily my computer was not affected. Anyway, several of the computers had all kinds of spyware that would not go away. I mean super-glue-pop-up-porn. They had to bring in the crotechty old programmer lady who works for our network provider. She is a largish, 50ish, lady with a Capri cigarette forever stuck in the side of her mouth and some very scary cleavage (not much of a substitute for Angelina Jolie, but I digress...)

As she was flitting from computer to computer, dropping her ash on us, and showing way more flesh than we really wanted to see, the Human Resource guy peeks around the corner and asks her is she can fix his computer also.

I guess he has a problem with a lot of pop-ups. I guess we aren't the only people getting bored...


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Exploring the mind numbing insanity and childish corporate culture of an unknown call center employee.

Purgatory: A place of suffering and torment with an unknown duration. In Roman Catholic Theology-the place where the dead are purified from their sins.

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