Here's a couple of call center related links you may like:
The Fire Bear: I really enjoyed his post on using the Jedi Mind trick on stupid callers.
Tech Support Comedy:Name pretty much says it all...
Thanks for reading,
AC
Purgatory: A place of suffering and torment with an unknown duration. In Roman Catholic Theology-the place where the dead are purified from their sins.
"Wake Up" By Rage Against The Machine
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