Call Center Purgatory <$BlogRSDURL$>
Call Center Purgatory
Monday, June 19, 2006
  On My Own...Part I

The new GM cleared his throat a little.

"A.C., We've been really pleased with how your group has been doing. They seem to be staying out of trouble and are pretty solid. You have done a good job handling the added authority."
"Thanks.", I didn't want to gush or say too much. I was still kind of nervous, and these kind of meetings still feel so alien to me.
He continued.
"On Monday, many of our larger customers will be leaving for a half day. We have picked that day to send our managers and the senior agents to a seminar. We want to you to be the supervisor for the first shift that day. You have the experience, and we think it would be good for you."
"Well...I'd be lying if I said I wasn't a little nervous about it, but I think I can handle it.", I tried not to sound scared to death. I knew when the raises finally came around this would be handy to have in my back pocket. Of course, on the other hand, I really never wanted to be a supervisor as my full time job.
"Well, that's great. We sure appreciate you stepping up. Don't think we don't notice all that you do."

He stood up. I stood up. We shook hands and I left the office. What had I got myself into now?

Click here for part II

Thanks for reading,

Anonymous Cog

This is very positive. Good luck.
Woo hoo! They're finally starting to notice... :)
Post a Comment

Exploring the mind numbing insanity and childish corporate culture of an unknown call center employee.

Purgatory: A place of suffering and torment with an unknown duration. In Roman Catholic Theology-the place where the dead are purified from their sins.

Email:anonymous.cog at

"One must know oneself, if this does not serve to discover truth, it at least serves as a rule of life, and there is nothing better." -Blaise Pascal

The Cog is listening to:
"Wake Up"
By Rage Against The Machine

Search this site powered by FreeFind

Here's my RSS(XML Atom) feed

Visit Anonymous Cog's other site: Poverty,Politics,and Faith

Call Centre


"To see what is in front of one's nose needs a constant struggle." -George Orwell


February 2004 / March 2004 / April 2004 / May 2004 / June 2004 / July 2004 / August 2004 / September 2004 / October 2004 / November 2004 / December 2004 / January 2005 / February 2005 / March 2005 / April 2005 / May 2005 / June 2005 / July 2005 / August 2005 / September 2005 / October 2005 / November 2005 / December 2005 / January 2006 / February 2006 / March 2006 / April 2006 / May 2006 / June 2006 / July 2006 / August 2006 / September 2006 / December 2006 / August 2007 / September 2007 / September 2011 /

Powered by Blogger