Call Center Magazine wrote an article (click link above) on how to motivate call center workers and how to make a call center a more pleasant place to work. It's a good article, and I'm not even saying that because they quoted me several times. Can you feel the smugness coming through the monitor? Don't worry, it won't last long, and I'll be back to my beat-down, depressed and humble,(yet incredibly insightful) old self...
Thanks for reading,
Purgatory: A place of suffering and torment with an unknown duration. In Roman Catholic Theology-the place where the dead are purified from their sins.
By Rage Against The Machine