Call Center Purgatory <$BlogRSDURL$>
Call Center Purgatory
Wednesday, June 01, 2005
  Don't Miss the Mark: Motivation that Works


Call Center Magazine wrote an article (click link above) on how to motivate call center workers and how to make a call center a more pleasant place to work. It's a good article, and I'm not even saying that because they quoted me several times. Can you feel the smugness coming through the monitor? Don't worry, it won't last long, and I'll be back to my beat-down, depressed and humble,(yet incredibly insightful) old self...

Thanks for reading,

AC

 
Comments:
hey AC! I'm back in the swing of things...have alot of catching up to do...being out of work on med leave since Feb was a vacation at first, but then reading your blogs made me kinda sorta miss work, imagine that...so I had surgery 2 weeks ago out of state, doing great and will be returning to work in 8 weeks. I'll be back in the *audience* now. MarshaB
 
I'll bet it's hard to mention that at work! Congratulations on being quoted in Call Center Magazine. Too cool.
 
Wait, I'm still trying to understand-- there is a call center magazine?
 
I loved the last two posts.A lot of stuff in the call centre magazine has been talked about at the uberoffice after one of the bosses read "Good to great" by Jim Collins and it's the latest buzz-phrase at work.Congratulations on being quoted in the article, you deserve to be heard.
 
Thanks Witterjig!
 
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Exploring the mind numbing insanity and childish corporate culture of an unknown call center employee.
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Purgatory: A place of suffering and torment with an unknown duration. In Roman Catholic Theology-the place where the dead are purified from their sins.
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