When I put the headphone on my head and entered the ready status code into the ACD system, it all started. The calls began like a wave of the ocean. Sometimes I can swim with it, sometimes I actually bodysurf, but more often than not I feel like I am drowning in people's needs for service, "I need my account updated...." "Can you look up what happened on this date?" "I've been holding forever!" "When is this going to be processed?" "When will my escrow account be updated?" "I'm having problems accessing your website..." "I need to complain about your service!" "This is unacceptable!" "I need..." "I want..." "Can you help me..." "Someone needs to..." "There is a problem with..." "Everytime I call...." "Why won't you...." "Is there anyway to..." ENOUGH!!!!! I'm drowning in your need, overcome by your obsessions. The current of your complaining has pulled me to the bottom of a world that is always dark, always raining with a liquid form of all your bitching and wining. The tears of your requests have flooded my desk, like quests so quixiotic. Yet even if I am successful in fixing your petition idiotic, there will always be, ten thousand windmills more. You're like a slimy leech, who refuses to be teached. Who thinks that I exist, for your ass only to kiss. You're always wanting, needing, begging and requesting more. If I didn't need to pay the rent, I would be walking, walking out the door. Never ever, I mean never, again listening to all you bores! Thanks for reading, I feel better... AC
Purgatory: A place of suffering and torment with an unknown duration. In Roman Catholic Theology-the place where the dead are purified from their sins.
"Wake Up" By Rage Against The Machine
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