Call Center Purgatory <$BlogRSDURL$>
Call Center Purgatory
Thursday, June 15, 2006
  Links Worth a Click

Some of you may notice that on my blogroll that besides blogs by other disgruntled call center agents, there are a lot of actually "serious" call center blogs on there. I didn't start out to link to those kinds of blogs, but after reading them and talking to some of their authors, I realized I needed to link to them. They are the type of blogs that can help make working in a call center not be purgatory. I'll do anything I can to help out my peeps in the trenches with the headphones chaining them to the cubicles, the whiny customers in their ears, and having to ask permission to go number one.

With that in mind, check out these two links:
CRM Lowdown
Service Untitled

Thanks for reading,


Anonymous Cog

My name is John. I work in a call center for a major car rental company. I stumbled upon your blog in an attempt to find people in the same hell as me. I'm still updating myself with all your archives, but I just wanted to let you know you've gained another reader, and I appreciate all your effort.
Thanks, John.

I'm glad you like the blog.

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Exploring the mind numbing insanity and childish corporate culture of an unknown call center employee.

Purgatory: A place of suffering and torment with an unknown duration. In Roman Catholic Theology-the place where the dead are purified from their sins.

Email:anonymous.cog at

"One must know oneself, if this does not serve to discover truth, it at least serves as a rule of life, and there is nothing better." -Blaise Pascal

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By Rage Against The Machine

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